- How to contact us?
Email us at firstname.lastname@example.org
- How do I pay?
You can pay on our website with Visa, MasterCard, American Express and Discover or Paypal.
- How come I am getting an error message when I pay?
This may be due to 1 of 4 possible reasons.
Your credit card company does not allow you to make online purchases. You may have to call your credit card company to see if they can lift this restriction on your card.
Your credit card company does not allow you to use your card for foreign transactions.
You are using a Check Debit card or Prepaid Credit card that has just enough funds for the transaction but not enough funds for additional service charges the credit card company is charging you.
Your Prepaid Credit Card is a temporary card. Some Prepaid Credit Card providers will issue you a temporary card at the store you bought it from and then mail you the official card a week later. From our experience, usually the temporary card will not work for online payments, while the official one they mail you, will work.
- Where are we located?
US Shipping Office
New York, 30 Park Ter E 10034
- How long does it take to receive my order?
If you live in the USA we ship via USPS and UPS. For most orders we ship via USPS Priority and this takes 3-5 business days to receive. If your order is too big to fit in a USPS large flat rate box, we will ship your order via UPS which takes 3-7 business days to receive.